1. What cookies are
Cookies are small text files placed on your device. We also use similar technologies such as pixels, tags and local storage. In this policy, “cookies” includes those.
2. Why we use them
We use cookies to run and secure the website and app, remember settings, and understand how the service is used so we can improve it. Some are necessary. Others are optional.
3. Types we use
Strictly necessary cookies are required for security, login and moving through the service. They cannot be switched off in our systems.
Functional cookies remember preferences. Analytics and performance cookies help us see which pages are used and whether errors occur.
4. Third parties
Some cookies are set by providers that help us run the service, such as analytics and payment providers. They handle information under their own policies. The providers in use can change over time.
5. How long they last
Session cookies are removed when you close the browser or app. Persistent cookies stay until they expire or you delete them.
6. Managing cookies
Most browsers let you view, delete or block cookies. Blocking some cookies may stop parts of the service from working. Strictly necessary cookies cannot be disabled through our controls.
7. Browser signals
There is no consistent standard for “Do Not Track” signals. We treat them in line with applicable law.
8. Contact
Questions about cookies: support@gethelpi.com. See also the Privacy Policy.