Contact
Use this address for booking help, cancellations, a re-clean request, account access, and privacy requests or complaints. Include your name, the email on your Helpi account, and the booking date if you have one.
Policies
Terms and conditions, including bookings and cancellations. Privacy policy. Cookie policy.
If you are not satisfied with our response to a privacy complaint, you can contact the Office of the Australian Information Commissioner at oaic.gov.au or 1300 363 992.